Important News
We believe in being transparent about our current position, as clarity is an important part of feeling informed and supported.
Our 1-to-1 Therapy Service Is Currently Closed
At present, we are not accepting new applications for our free one-to-one talking therapy service.
Demand for our therapy has grown beyond our current capacity. While the need within our community remains urgent, we do not currently have the resources to offer therapy in a way that is safe, ethical, and timely. For this reason, we are choosing not to open applications until we are able to meet that need responsibly.
We recognise that this may feel disappointing or frustrating, especially if you were hoping to access support right now. Please know that we do not take this lightly, and we hold the impact of this decision with care.
Why We’re Pausing And What’s Happening Now
Right now:
People are waiting up to 9 months for an assessment
Over 1,000 people are on our therapy waiting list
We recognise that long waiting times can have a real impact on people’s wellbeing and we we are working hard to secure funding and partnerships which will see us continue our service going forward.
This decision is rooted in our commitment to sustainability, equitable access, and doing right by the people who place their trust in us.
We are entering a period of consultation where we will be listening and learning from those on our waiting list and clients visiting our website. It is important that we listen and use those voices to help shape our service going forward. This period will be completed at the end of March 2026.
WE STILL NEED YOUR SUPPORT
Whilst we consult on our service going forward, we are still delivering our service to those in therapy and we still need your support.
A small but significant way to do this is by signing up to our ongoing Pardner Hand campaign. By donating as little as £1 per month, your contribution will help us sustain this life changing service.
